Covenant HealthCare recognized with 2022 Press Ganey Human Experience Guardian of Excellence Award®

Covenant HealthCare is proud to share that it has been named a 2022 Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services. This award is part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in areas of patient experience, workforce experience and patient safety. 

The Covenant Inpatient Pediatric Unit and Emergency Care Center teams ranked in the 95^th percentile for patient experience and provider engagement, respectively, amongst other healthcare facilities across the nation.

“This recognition comes at a time when working together for the betterment of patient care and supporting one another is more important than ever,” says Patrice Lanczak, Chief Nursing Officer for Covenant HealthCare. “Our team is unique in that we treat patients — and each other — like family. This award really brings to light the caring culture we have here at Covenant.”

Press Ganey works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.

“By putting their patients and workforce first each and every day, Covenant HealthCare is demonstrating their unwavering commitment to their employees and to the communities they serve,” said Patrick T. Ryan, chairman and chief executive officer, Press Ganey. “The caregivers at Covenant have inspired us with the compassion, empathy and human connection they bring to the clinical healthcare setting. We are honored to partner with them as we celebrate their achievement.”


Above: Covenant Inpatient Pediatrics team


Above: Covenant Emergency Care Center Provider team